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Hi
I’m not in Italy so I cannot call this number. When I was in Italy I called, but there was no one who could helped me in English. this line is for Italian speakers.
the customer service number from abroad is +39 320 5000200 (free call) or chat in the app with Will, you will get subsequent answers from a human operator.
surely they will be able to check if there have been any undue charges
Sure I did. I’ve tried several e-mail addresses, even to the management. The Windtre server blocked my e-mails...
I had a chat with WILL that ended with my problem referred to customer service, but no one returned to me. I’m not going to call from abroad to this number. It’s easier for me to write & read than to explain and understand verbally.
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