Domanda

Unable to call forward

  • 13 July 2022
  • 0 risposte
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Hello,

 

I am contacting on behalf of our company. Currently we have 4-5 mobile numbers (SIM cards / Mobile Numbers) from WINDTRE. 

We are unable to turn on call forwarding to any of the phones (each mobile number has a different phone. All of them Android).

We tried to implement call forwarding:

  1. From Android Settings;
  2. Based on this tutorial > 
  3. Based on general call forwarding settings > https://www.windtrebusiness.it/en/support/mobile/services/service-setup/strings-services

When we are checking the status * # 21 # we are getting an error message “Carrier info: Connection problem or invalid MMI code”

 

Any ideas what’s wrong?

 


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