Domanda

Waiting for sim activation

  • 9 June 2022
  • 3 risposte
  • 239 visualizzazioni

Hello support, 
I was cheated by the loading (VIA LIBERTA' 153 A
89861 TROPEA) you recommended.  
I bought a prepaid card 70GB for 30€ which should actually be active after 2 hours - 2 days have gone and the card was always not active.  I got a new card in the store because the other one was actually defective and it doesn't work either. 
When I'm back in Germany I'll file a complaint.  

Best regards Maruszczyk

 


3 risposte

Livello utente 5
Badge +21

If they have not yet activated the sim you should call and request the store that followed you in the activation, asking what is preventing you from activating it. From the address you wrote I got the number here on the site


Hope you can solve it soon

I tried but am immediately pushed away or the call is ended before I tell what's going on

I went to this store again and found that the card had not been topped up, but it still didn't do anything.  I would like to warn everyone who reads this how the saleswoman is simply lying and the provider windtree lets everyone down - not anymore!

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