Hi,
I have 3 sim cards. I have recharged one sim card with 200 GB plan on time, but I cannot access internet. I face this issue every month for few days.
Once I go to Windtre local shop. I can access the net. This is too much trouble as I cannot use internet despite charging. The Web UI always show me status of my 1st sim card. So I keep on charging the 200GB sim card without knowing if I really need to recharge.
All the help for private customers is in Italian. There is no customer service number for private customers where I can explain my problem.
Please help.
Thanks
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