International data not working

  • 11 May 2023
  • 3 risposte
  • 44 visualizzazioni

I bought a sim and package with 13gb international roaming data to use, however I have no access to the data now that I am in Spain. My app shows I still have 13gb international data to use.

Please help, I am stuck without data and customer service is not answering!! 

3 risposte

Livello utente 1
Badge +1

Ciao @Kris2117, have you checked, from your phone settings, that the data connection is turned on and data roaming is unlocked?

Yes, have checked both. And restarted my phone multiple times 

Livello utente 1
Badge +1
@Kris2117, also check which manager you are connected to and if its network is available, and possibly try to change it and select it manually.

Rispondi alla domanda